Mobile Plans





Terms and Conditions

Payment terms: Credit cards are the only acceptable method of payment. You cannot return a purchase or get a refund simply because you change your mind. All prices listed are per unit and include GST, unless otherwise stated in the product description. All prices advertised are subject to change without notice.

Delivery: Handsets purchased will be delivered to you. Please set out a delivery address in Australia. Dodo will not deliver handsets to a post box or post restante address and therefore you need to set out a street address to which the mobile phone can be delivered. Delivery of handsets will take 3 to 7 business days from the date the handset is ordered.

Warranty: If you receive a faulty or dead mobile handset on delivery, please contact Dodo immediately and we will arrange to replace the handset or give you a full refund if you prefer. If a product defect becomes apparent within 14 days of the date of invoice, please contact Dodo immediately and we will arrange to replace the handset or give you a full refund if you prefer.

Manufacturer's warranty: If the handset becomes faulty outside the 14 day period but within the manufacturer's warranty period, you may return the handset to the manufacturer's authorised repair centre at your own cost. It is the responsibility of the manufacturer to repair or replace the handset according to the terms of its warranty. In addition to any manufacturer's warranty, you may still contact Dodo if you believe there is a breach of the statutory warranties described below.

Statutory warranties: In addition to any manufacturer's warranty, our goods come with unconditional warranties under consumer protection legislation including that they will be of merchantable quality, reasonably fit for their purpose and match any description or sample. You are entitled, at your option, to a refund, repair or replacement for a breach, and to compensation for any other loss.